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TeamSupport offers a comprehensive, bi-directional integration with Salesforce to improve clarity and streamline workflows. Basic customer and contact information is synced effortlessly, along with ticket data and custom fields. This allows for stronger communication between teams, increased efficiency and happier customers.
 
Customers benefit from the exceptional CRM capabilities of Salesforce, combined with the best-in-class b2b customer support offered by TeamSupport. Instead of creating duplicate entries in 2 systems, agents or sales reps only have to enter the information once, and each can see the same data. No more data entry errors, no more duplication of effort, and no more "silos" between sales and customer service.
 

"TeamSupport makes it easy to manage support tickets and receive updates for them."

Tyler Bayne
Level Data Inc.

How It Works: 

How It Works:
  • 2-way sync between accounts and contacts (TeamSupport updates Salesforce and vice versa)
  • Tickets and Cases also sync seamlessly and bi-directionally
  • Provide newly imported customers with quick access to secure customer portal
  • Customizable welcome emails to all imported contacts
  • Map custom fields betwee the two systems
  • Add a TeamSupport button to your Salesforce screen for easy access

To learn more about Salesforce Integration for TeamSupport click here.

Not a TeamSupport customer yet? Start your free 14 day trial today!

Try It Free

"TeamSupport is a great tool in making my job easier and more efficient."

Josh White
Corporate Pharmacy Services, Inc.

Schedule A Demo

Interested in seeing what TeamSupport can do for you?  Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

Demo

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Schedule A Demo

Interested in seeing what TeamSupport can do for you?  Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

Demo

new-ts-screens.jpg