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How does TeamSupport compare to Salesforce Service Cloud?

  • Uncomplicated - Whether you're looking at how painless our system is to use, how simple it is to implement, and even how easy it is to talk with us; users preferred us across the board for how seamless our software and communications are. 

  • Cost-Effective - We may be the more affordable option, but we don't sacrifice quality. Our robust software is built with impressive tools to ensure you're successful in your customer care efforts. 

  • Product / Features - When it comes to the overall progression of the products, TeamSupport is favored. Users prefer our SLA management, screen sharing, ticketing workflows, automations, and other features over Service Cloud. 

  • Reporting - Not only are our reporting dashboards more straightforward and intuitive, but our metrics and data are easier to understand. 

TeamSupport has acquired a fabulous team that actually cares and listens to its clients. They treat you like a person and not just another number.

Heather Mueller
Jackrabbit Technologies

TeamSupport has been instrumental in offering our clients a one-stop support portal, that we can manage easily and reliably hand off between agents.

Raimund Hook
Ontology Systems

It has dramatically increased the efficiency of our support team. We've been able to handle 43% more tickets with 30% less staff since implementing TeamSupport.

Sandy Crowley

See why TeamSupport is a great alternative to Salesforce Service Cloud

Sign up for a personalized demo and experience TeamSupport: help desk software built for B2B customer service. We even have a built-in bi-directional integration with Salesforce for a 360° view of your customers!

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