Supervisor for Messaging and Live Chat

Monitor your team’s conversations and whisper advice to agents in real-time. Supervisor enhances customer experience by helping your team get onboarded faster, improving responses through collaboration, and increasing efficiency.


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See Supervisor in Action with a Demo! 

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Monitor multiple agents and conversations simultaneously.


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Message your team in-line, without the visitor seeing your conversation.

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Take control of a conversation when it needs special attention.