Ticket Management Made Easy

We simplify your workload so you can deliver amazing customer support at scale.

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Integrations

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Self service support

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Automated workflows

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Omnichannel support

A simple solution for complex ticket management

TeamSupport helps you solve complex issues across multiple channels with one, easy to use solution. Our ticket management tool supports better collaboration, self-service options, and faster resolution times so you can provide an optimal customer experience.

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Ticket Management Features

Close tickets more efficiently with fewer delays

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Data analytics

Access comprehensive customer and product information so you can deliver personalized support.

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Automation

Automate repetitive processes so your team can focus on solving complex issues.

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Seamless collaboration

Connect specialized teams and keep everyone in the loop for complex ticket management

TeamSupport is integrated with
hubspot
jira
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salesforce
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teams

Go beyond ticket management

Reactive customer support is not sustainable. Your business needs to know churn risk before it escalates, so your team can collaborate, escalate issues, and get them resolved quickly. With our Customer Distress Index (CDI), you can gauge customer satisfaction and get more context behind each ticket so you can prioritize issues more effectively.

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A one-stop shop for customer support

“We discovered early on that TeamSupport was so customizable, we could make it do anything we wanted. We found new ways to automate and were able to stop using our old disjointed systems entirely.”

Angela Keeton

VP of Client Services

GET STARTED

Have a Fully Onboarded Team in Less Than a Month

TeamSupport is designed for customer support teams to grasp quickly and intuitively, saving onboarding costs.

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Manage complex tickets under one roof

TeamSupport helps agents resolve issues quickly with fewer delays

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