Success - Your Customer Success Management Software
Your business success is dependent on your customer success. Our customer success software is your key to understanding customer health. Use it to build meaningful customer relationships, monitor your customer lifecycle, and reduce your churn rate.
Get a true customer health score
Ensure your agents make meaningful impacts:
Get proactive alerts about possible churn, upcoming contract renewals, or customer expansion opportunities
Create and track customer journey milestones
Monitor customer health and adjust customer engagement strategy to maximize impact of success activities
Manage the customer lifecycle
Aggregate multiple data sources into a 360° Customer Health Profile that includes status, customer satisfaction, and product usage
Lead customers through critical lifecycle stages and plan activities around business outcomes
Create predictable and repeatable processes with playbooks and automations
Monitor customer success team performance
Streamlined reporting dashboards and communications that allows Customer Success Managers to stay on top of their entire portfolio
Management-level visibility into Customer Success Team productivity to drive continuous improvement
TeamSuccess is a proud partner with the Customer Success Association. The goal of the CSA is to provide you with access to the most relevant information about the continuing development of the profession, and to help connect you with more than 40,000 active members of the global Customer Success community.