Customer Success Management For A Reduced Churn Rate

Your business success is dependent on your customer success. Use our customer success software to monitor your customer lifecycle, build meaningful customer relationships, and reduce the risk of churn.

 

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customer success management software

Get a true customer health score

customer success management software
Ensure your agents make meaningful impacts:
  • Get proactive alerts about churn, upcoming contract renewals, or customer expansion opportunities
  • Create and track customer journey milestones
  • Monitor customer health and adjust customer engagement to maximize impact of success activities
customer success software

Manage the customer lifecycle

customer success software
  • Aggregate multiple data sources into a 360° Customer Health Profile that includes status, customer satisfaction, and product usage
  • Lead customers through critical lifecycle stages and plan activities around business outcomes
  • Create predictable and repeatable processes with playbooks and automations
customer success management

Monitor customer success team performance

customer success management
  • Streamlined reporting dashboards and communications that allows Customer Success Managers to stay on top of their entire portfolio 
  • Management-level visibility into Customer Success Team productivity to drive continuous improvement   
Success Product Overview-01

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CSA-logoStackedD
CSA-logoStackedD

TeamSuccess is a proud partner with the Customer Success Association. The goal of the CSA is to provide you with access to the most relevant information about the continuing development of the profession, and to help connect you with more than 40,000 active members of the global Customer Success community.

Learn more about member benefits.

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