Increase revenue, reduce churn

Monitor, automate, and streamline your customer lifecycle, creating more upsell opportunities, reducing the risk of churn, and ensuring that as your customer relationships grow, your profits do too. 

 

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Monitor customer health to identify risks and opportunities

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  • Get proactive alerts about churn, upcoming renewals, or expansion opportunities.
  • Create and track success journey milestones.
  • Monitor customer health and adjust delivery practices to maximize impact of success activities and strengthen relationships.
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Success revenue example

Manage the customer lifecycle

Success revenue example
  • Aggregate multiple data sources into a 360° Customer Health Profile that includes customer status, satisfaction, and product usage
  • Lead customers through critical lifecycle stages and plan activities around business outcomes
  • Create predictable and repeatable processes with playbooks and automations
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Monitor CSM performance

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  • Streamlined reporting and communications that allows Customer Success Managers to stay on top of their entire portfolio 
  • Management-level visibility into Customer Success Manager productivity to drive continuous improvement   
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TeamSuccess is a proud partner with the Customer Success Association. The goal of the CSA is to provide you with access to the most relevant information about the continuing development of the profession, and to help connect you with more than 40,000 active members of the global Customer Success community.

Learn more about member benefits.

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