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TeamSupport

The solution your team needs. The support your customers deserve.

TeamSupport is an award-winning, B2B customer support solution that enables companies to build stronger customer relationships. TeamSupport does more than  effective ticket management; it provides an omnichannel experience that facilitates internal team collaboration and streamlines customer support issues, allowing teams  to consistently deliver exceptional service.

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What can support software tell you about your B2B customers?

TeamSupport help desk software allows you to consolidate all the interactions you have with your customers, giving you deep insights into customer sentiments and enabling you to identify critical issues or opportunities.

 
See how it works!

TeamSupport help desk software allows you to consolidate all the interactions you have with your customers, giving you deep insights into customer sentiments and enabling you to identify critical issues or opportunities.

 
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Customer Management

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We focus on the customer, not the ticket. 

Instead of simply seeing your customers as a collection of tickets, you can track additional information about them and see a history of tickets to determine trends. Powerful features like the Customer Distress Index™ inform strategic decisions and help mitigate churn.

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Integrations

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TeamSupport integrates with the solutions you already use to optimize workflows and minimize headaches.

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Collaboration & Teamwork

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Customer support requires strong teamwork from multiple departments to make sure your customers are happy. Our collaborative customer support software helps you do this easily. Solve help desk tickets faster together and reduce support costs with TeamSupport.

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Products & Inventory

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Integrate support with product and inventory data. TeamSupport enables businesses to combine digital and physical product and inventory information with support data, streamlining support and reducing duplicated effort.

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Ticket Management

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Our help desk ticketing system enables you to automate repetitive processes so your service team can focus on creating exceptional customer relationships.

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TeamSupport has made a huge impact on our turn-around time for resolving issues for our clients. We are able to organize our tickets and assign out tasks, which is huge. Also there is a queue feature that allows you to separate your tickets further and work through them efficiently. I love TeamSupport, and could not imagine doing business without it.

Crystal Saunders
eRecording Partners
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Schedule a demo.

Interested in seeing what TeamSupport can do for you? Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

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