So much more than ticket management

Customer first, not ticket first. Our B2B customer service software ensures help desks build stronger customer relationships through a holistic view of the business, not just the ticket.

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What can support software tell you about your B2B customers?

TeamSupport help desk software allows you to consolidate all the interactions you have with your customers, giving you deep insights into customer sentiments and enabling you to identify critical issues or opportunities.

 
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TeamSupport help desk software allows you to consolidate all the interactions you have with your customers, giving you deep insights into customer sentiments and enabling you to identify critical issues or opportunities.

 
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Customer Management

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What do you know about your customers? Use powerful features, like our Customer Distress Index (CDITM), to truly understand your customers and drive retention. Your customer's health is YOUR health.  

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Integrations

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TeamSupport integrates with the solutions you already use to optimize workflows and minimize headaches.

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Collaboration & Teamwork

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Break down your teams' silos and deliver unified customer experiences that guarantees your help desk support solves issues faster and smarter - together. 

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Products & Inventory

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Integrate ticket management with your product and inventory data, both physical and digital, to streamline your support efforts. 

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Advanced Automation & Ticket Management

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Our ticketing tools allow you to automate repetitive processes, so your help desks can focus on being human and shaping strong customer relationships. 

 

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TeamSupport has made a huge impact on our turn-around time for resolving issues for our clients. We are able to organize our tickets and assign tasks, which is huge. Also there is a queue feature that allows you to separate your tickets further and work through them efficiently. I love TeamSupport, and could not imagine doing business without it.

Crystal Saunders
eRecording Partners

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Interested in seeing what TeamSupport can do for you? Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

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