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Employment Opportunities

We help technology companies provide excellent customer service and support to their customers with the most innovative SaaS tool on the market. Our goal is to aggressively expand our footprint. To achieve this we need to build an amazing team and that is where you come in.

Director of Software Engineering

We are looking for a Director of Software Engineering that and is ready to jump in and lead our software development team to continue to improve the best B2B help desk application in the market. The ideal DSE will be a “player/coach” who can both manage and write code and who has experience in the SaaS space. We operate a Microsoft stack and primarily develop in C# and JQuery.

The successful candidate will be responsible for managing a team of software development and quality and testing to ensure that projects are delivered on time. They will also oversee the hiring and training of new developers and manage the testing and release process for the software.

For more information or to apply for this position CLICK HERE

 

Manager of Customer Support - DFW

We're looking for an outstanding person to join our team and assume the lead role in ensuring our customers have an excellent experience as well as overseeing the strategic direction and day to day management of our 5 person support team. Your primary responsibility will be delivering high quality customer experiences in a fast-paced, multi-channel environment, which is especially important since we are a provider of customer support software and our clients look to us as role models.

The successful candidate has exceptional written and verbal communication skills and a minimum of 4 years experience leading a high performing and cohesive support team in a software support operation. Ideally you will have extensive hands on experience with a SaaS ticketing system and an innate understanding of how to surprise and delight customers. This role requires deep cross-functional collaboration with our Customer Success, Operations, Finance, Engineering, and Sales teams. Experience with Salesforce and Jira is a plus.

If you're ready to jump right in and lead our support team to deliver world-class solutions to our rapidly expanding customer base we'd love to hear from you!

For more information or to apply for this position CLICK HERE

 

Full Stack Web Developer - C#, JS, CSS/HTML

We're growing rapidly, and are looking for a clever full stack web developer to join our team. This role will see you writing highly impactful code to enhance our product/brand, our customers' experience, and overall growth for not only TeamSupport, but for you professionally. Ideas, positive attitude and ready to write and deploy the best code you ever have!

The successful candidate will have lots of ideas, a positive attitude, and be ready to write and produce the best code of their career. We're looking for intelligent people with an eagerness to learn new things.

For more information or to apply for this position CLICK HERE

 

 

Sales Development Representative - DFW

TeamSupport is looking for a super talented individual to join the team as we grow our reach as a world-class customer support solution. 

The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the sales organization, and the compensation package includes an uncapped commission structure.

For more information or to apply for this position CLICK HERE

 

*NOTE* Our hiring process incorporates video interviews. Candidates that are selected for further review will be required to submit video interview responses.