Kayako-alternative
TEAMSUPPORT VS. KAYAKO

A Kayako alternative designed for B2B customer support

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Looking for a Kayako alternative? TeamSupport help desk software is better for B2B.

Satisfaction
Quality of support
Is the product headed in the right direction?
Meets requirements
Ease of admin
Ease of setup
Ease of doing business
Private cloud option?
Customization
Customer and contacts database
Reporting
Dashboards
Chat/live support
Attachments and screencasts
Response automation
Knowledge base
SLA management
Integration APIs
TeamSupport
Satisfaction
87% would recommend
Quality of support
90%
Is the product headed in the right direction?
92% yes
Meets requirements
88%
Ease of admin
90%
Ease of setup
86%
Ease of doing business
94%
Private cloud option?
Yes
Customization
87%
Customer and contacts database
88%
Reporting
85%
Dashboards
88%
Chat/live support
86%
Attachments and screencasts
88%
Response automation
87%
Knowledge base
87%
SLA management
86%
Integration APIs
87%
Kayako
Satisfaction
82% would recommend
Quality of support
84%
Is the product headed in the right direction?
77% yes
Meets requirements
84%
Ease of admin
83%
Ease of setup
83%
Ease of doing business
86%
Private cloud option?
No
Customization
82%
Customer and contacts database
79%
Reporting
78%
Dashboards
81%
Chat/live support
85%
Attachments and screencasts
79%
Response automation
86%
Knowledge base
83%
SLA management
83%
Integration APIs
83%
All satisfaction statistics based on user ratings from G2 Grid® Report for Help Desk | Fall 2019
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Do your research.

The G2 Grid® Report for Help Desk compares popular help desk and customer support software options based on real user reviews. Take a look and see how TeamSupport stacks up to the competition.

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TeamSupport is very simple and easy to understand. It has a user friendly interface and a design that's easy to follow. With past experience in other support applications, TeamSupport is by far the best support application on the market.

Devin Wolfenberger
INdigital Telecom

TeamSupport has helped us streamline our support and provide consistent help to customers regardless of the technician on duty. It has also improved completion time of tickets due to official ownership of tickets.

Bridget Donelson
Expocad

TeamSupport helps our company to maintain contact with our customers and take care of any issues they may face with our product. It definitely helps us to work more efficiently and works as a great tool in our lean environment.

Anthony Smallwood
Tenmast Software
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See why TeamSupport is a better-rated alternative to Kayako.

Sign up for a personalized demo and experience TeamSupport: help desk software built for B2B customer service.

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