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Reporting as Dynamic as Your Business

Early Access Program (EAP)

Welcome to theTeamInsights Early Access Program

Your exclusive access to the next evolution of reporting and analytics from TeamInsights gives you a peek into the innovation and dedication to our customers that you have come to expect from TeamSupport.

As one of the first to experience TeamInsights through our Early Access Program (EAP), you will:

  • Evaluate the solution as a designer and user.
  • Play a pivotal role in the validation of the solution, benefits, and it's technology components.
  • Provide feedback and suggestions, giving you an important voice in the continued development of this solution.

Welcome to the Program!      Resources Available Below

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Learn More

Program Resources Quick Access

 

 

Click to Watch Exclusive Preview Demo

 

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Download Product Info Sheet

 

 

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Download FAQ's

 

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Download EAP Program Overview 

About TeamInsights

Built specifically for B2B customer support, the TeamInsights suite of dynamic features enable a new level of user creativity and engagement, with next-generation analytic capabilities—all powered by AI.

A customizable dashboard experience combines macro-level KPIs with drilldown capability, allowing you to fully realize the benefits your data provides, from. From evaluating overall performance to anticipating the smallest changes in your data.

This is TeamInsights. The next evolution of reporting.

Reporting_comparison_TI_TS

TI_Screen2CUSTOMIZABLE DASHBOARDS

Dashboards can be customized to your KPIs so your finger is on the pulse of  your business.

TI_Screen3DYNAMIC DATA

Drill down from a high-level chart to the data powering it with a single click.

A RADICAL REIMAGINING OF WHAT REPORTING CAN DO

Analyze everything from the strengths and weaknesses of agentsto the health of your support ticket backlog to overall customer satisfaction.

Accessible

Up to date and accessible on any device, your analytics will never be out of reach, and you’ll never be out of touch.

Holistic

By combining your data in one seamless reporting suite, you’ll have a complete view of every aspect of your support team.

For questions or concerns during your Early Access Program participation, please contact :

Tamiko Fletcher

tfletcher@teamsupport.com

800-596-2820 ext. 807

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Experience TeamInsights Today

800. 596.2820  ext. 807