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TSU Webinar

Upcoming Live TeamSupport University Webinar: Capture Your Data with TeamSupport Reporting

Aug 26th, 2020 from 11AM-11:30AM CT

Join TeamSupport’s onboarding specialists and product experts Grayson Birkelbach and Josh Neuberger as they provide valuable insights into some of the best practices companies are using to maximize TeamSupport Reporting.

This webinar is intended for all TeamSupport users and will teach you tips, tricks, and helpful tactics to make the most of your TeamSupport solution.

We look forward to seeing you soon!

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What is a TSU Webinar?

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This webinar is part of our monthly TeamSupport University Webinar series that focuses on the latest tips, tricks, and best practices for TeamSupport users

 

About the Hosts

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Grayson Birkelbach
Onboarding Specialist for TeamSupport
  • Years of experience working with customers: I have been working with customers in the Training and Onboarding field for 16 years now, primarily with SaaS cloud solutions. 
  • Favorite area of TeamSupport: My favorite part of TeamSupport is the Customer Hub and how you can customize your customer experience. 
  • Most underappreciated area of TeamSupport: I love how you can create a guided path of documentation with the Wiki. It's also a great collaboration tool for text-heavy projects.  
  • Fun fact: I played ice hockey throughout high school and college and still play whenever I can, even though it's hard to find any ice in Texas. 

 

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Josh Neuberger
Onboarding Specialist for TeamSupport
  • Years of experience working with customers: I have over 12 years of experience working with customers in the food industry, retail, hospitality, and operations
  • Favorite area of TeamSupport: My favorite feature of TeamSupport would be the ability to automate workflows with Ticket Automation. 
  • Most underappreciated area of TeamSupport: The Watercooler is so great for team collaboration and organizing conversations about customers and products. 
  • Fun fact: This year I introduced myself to gardening and now have over 100 vegetable plants. Tomatoes, cucumbers, sweet peppers, and string beans.