Using Analytics to Make Data-Driven Business Decisions

December 7th, 2022 11 AM-12 PM CST

Are you looking to become a TeamSupport platform expert, earn your TSU Master’s degree, and gain valuable insight into how to best leverage your analytics data to make more informed business decisions and strategies? Then look no further and join in on this month’s customer-exclusive TSU Webinar!

LIVE TSU FOR MESSAGING

Join TeamSupport’s product expert, Dan Mowinski, as he provides valuable insights into how to make the most of analytics data.

In this webinar, we will illustrate:

What analytics are available in TeamSupport Chat
How to read analytics and tell a story
How to make a decision based on analytics

This educational webinar is intended for all Messaging users and will not only get you one step closer to attaining your TSU Master’s degree, but will also help you be more effective with your TeamSupport solution and improve your customer relationships.

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This educational webinar is part of our monthly TeamSupport University Webinar series that teaches best practices for TeamSupport users while earning your TSU Degree.

How to qualify for a TSU degree? Attend 5 TSU webinar class sessions and earn a bachelor's degree. Use the degree on your Linkedin page, your resume and even internally to showcase your knowledge with the robust platform. Attend 10 webinars earn your Master's Degree. Attend 15 webinars to earn your TSU PHD.

ABOUT THE HOST

Dan Mowinski headshot

Dan Mowinski

Onboarding Specialist for TeamSupport

Years of experience working with customers: I have been working with customers in securities, retail, and SaaS for almost 20 years now, primarily with SaaS cloud solutions.
Favorite area of TeamSupport Messaging:My favorite part of TeamSupport's Live Chat and Messaging is the ability to direct your website visitors around your site to het them the answers they are looking for.
Most underappreciated area of TeamSupport Messaging: The analytics. You can learn so much about the visitors and the agents behavior just by looking at the analytics. Then make the changes needed to maximize the customer experience on chat.
Fun fact: I have completed 5 full marathons and one full Iron Man.