Published: September 10, 2018

Customer Support Software Ranked #1 by GetApp: TeamSupport

TeamSupport, a top B2B customer support software solution, has been named the Category Leader in Customer Service among leading cloud-based customer service apps on GetApp, a leading applications marketplace focused on SaaS and Cloud-based solutions.

GetApp's Category Leaders is focused on the North American Customer Service software market and identifies leading cloud-based software products in the Customer Service category. If you’re a business owner or decision maker who is evaluating Customer Service technology options for your company, Category Leaders is for you.

The ranking highlights key factors that small businesses should consider when assessing which software products may be right for them. These factors include user reviews, integrations, mobile, functionality, and security.

The Category Leaders are identified out of hundreds of eligible solutions and are based on end-user reviews. GetApp presents an easy to understand ranking that presents features and benefits that are relevant to most small business buyers searching for a customer service solution.

"We are very excited to be recognized as the #1 customer service software provider on GetApp's category leaders ranking for Q3 2018. This is a great honor for TeamSupport." says TeamSupport CEO Robert C. Johnson, "We have been working with GetApp for many years and value their unique approach to customer service software comparison. What makes this even more rewarding is that a large portion of the rankings are based on real user reviews from our very own customers. We are humbled and grateful for their continued support."

Designed by B2B support professionals especially for organizations that provide external customer support, TeamSupport offers an array of tools that make it easy for teams to work together, share information, and access their collective knowledge to solve customer challenges. TeamSupport’s solution makes it simpler for support agents to resolve individual tickets while managing the overall customer relationship. Find out more at

Disclaimer: Category Leaders constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, GetApp or its affiliates.

Published : September 10, 2018

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