Leading independent review site for small business names TeamSupport to list of best help desk software solutions for 2021.
January 29, 2021—Dallas—TeamSupport, an award-winning business-to-business (B2B)-focused customer support software solution, is named to the list of Best Help Desk Software for 2021 by Digital.com.
This is the second year running that Digital.com has awarded this recognition to TeamSupport.
Digital.com, a leading independent review website for small business online tools, products, and services, selected the top solutions based on those that best provide tools that allow for the automation of processes and responses, one of the most valuable functions of help desk software, including:
- Automation & collaboration tools, plus reporting
- Supports integrations, including social media
- Self-service options
- Demo or free trial
The experts at Digital.com also looked for products that offer robust features, including ticket routing, workflow automation, shared inboxes, critical event flagging, and more. Reporting functions are also key, to help you track and improve performance.
"Our help desk software reviews are the result of over 40 hours of research on 70+ help desk software companies from across the web," says Digital.com. "These reviews and our help desk software guide help small businesses and startups find the best help desk software for their business."
Digital.com developed this guide to help small businesses and startups make informed decisions about help desk solutions. To access the complete list of top help desk software systems, please visit https://digital.com/help-desk-software/.
TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer hardware, software, information technology services, and telecom industries. TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions.
The TeamSupport suite of solutions includes TeamInsights, a customizable reporting and analytics dashboard; and TeamSuccess, the first solution to fully realize the revenue potential of customer success.
TeamSupport is headquartered in Dallas, Texas. Learn more at TeamSupport.com.
VP Marketing Communications, TeamSupport