TeamSupport wins BIG recognition from Business Intelligence Group with 2021 Excellence in Customer Service Award.
Dallas—April 20, 2021—TeamSupport today announced it has been named a winner in the 2021 Excellence in Customer Service Award in the category of Technology of the Year, presented by Business Intelligence Group.
TeamSupport is a post-sale customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies. With its suite of solutions that includes TeamInsights, a customizable reporting and analytics dashboard; and TeamSuccess, the first solution to fully realize the revenue potential of customer success, TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions.
TeamSupport CEO, Pete Khanna, says, "Our purpose at TeamSupport is simple and clear; we help our clients create passionate customer bases.” He goes on, “This award is particularly meaningful to our entire team because to achieve our purpose we must have a customer-first culture in everything we do, starting with a comprehensive onboarding program, to ongoing user training and resources, to ensuring success for our clients by helping them drive revenue."
Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.
“On the frontline of our uncertain times are customer service professionals and suppliers without whom we wouldn’t be able to live as comfortably as we have for the last year,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “It is our honor to recognize TeamSupport as they are leading by example and making real progress on improving the daily lives of so many.”
This is the third award TeamSupport has received this year and the second recognizing its excellence in Customer Service. TeamSupport received the silver Stevie® Award for 2021 Customer Service Department of the Year and named to the CIO Review Most Promising Customer Experience Management Service Companies of 2021.
About TeamSupport
TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. Created by industry experts who lived through the struggles of being a B2B company in a B2C (business-to-consumer) support world, TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients.
The TeamSupport suite of solutions includes TeamInsights, a customizable reporting and analytics dashboard; and TeamSuccess, the first solution to fully realize the revenue potential of customer success.
Founded in 2009, TeamSupport is headquartered in Dallas, Texas. Learn more at TeamSupport.com.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Contacts
Connie Glover | VP, Marketing Communications, TeamSupport | press@teamsupport.com
Maria Jimenez | Chief Nominations Officer, Business Intelligence Group | jmaria@bintelligence.com | (909) 529-2737
