Published: March 31, 2021

TeamSupport Named Best Service Desk Software by

TeamSupport platform highlighted among the best service desk solutions that improve service delivery and optimize user experience


[DALLAS] – 15 March 2021 –, a leading independent review website for small business online tools, products, and services, has named TeamSupport to its list of the best service desk software companies of 2021. The top systems were selected based on core features that improve service delivery and optimize the user experience. 

The service desk software reviews are the result of over 40 hours of research on 60+ service desk software companies from across the web. These reviews and the company's service desk software guide help small businesses and startups find the best service desk software for their business.

The main features assessed for the best service desk software were:

  • Self-service portal
  • Knowledge base
  • IT asset management
  • Change management
  • Incident management
  • Remote control also notes that the best service desk software incorporates integrations with other business platforms so users can access everything in one central location.

This is the third recognition awarded to TeamSupport by, who recently named TeamSupport as a 2021 Best Ticketing Software and 2021 Best Help Desk Software.

To access the complete list of best service desk software, visit



TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. Created by industry experts who lived through the struggles of being a B2B company in a B2C (business-to-consumer) support world, TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions. 

The TeamSupport suite of solutions includes TeamInsights, a customizable reporting and analytics dashboard; and TeamSuccess, the first solution to fully realize the revenue potential of customer success.

Founded in 2009, TeamSupport is headquartered in Dallas, Texas. Learn more at

ABOUT DIGITAL.COM reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. was founded in 2015 and formerly known as Review Squirrel. To learn more, visit

Media Contact

Connie Glover

VP Marketing Communications, TeamSupport

Published : March 31, 2021

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