Respected B2B Marketing Leader Has Extensive Customer Service Industry Experience
DALLAS, Jan. 8, 2019 /PRNewswire/ -- TeamSupport, the industry's top business to business (B2B) customer support software solution, announced today that Roger Woolley has joined the company as Chief Marketing Officer. Woolley is the latest C-level hire in TeamSupport's broader effort to strengthen the executive team as the company's rapid growth intensifies. Woolley brings more than two decades of experience driving growth in the customer service industry to his new role at TeamSupport.
Following a significant financial investment from Level Equity and years of rapid and sustained growth, TeamSupport is adding executive-level expertise to accelerate its growth even further. Woolley is the company's first CMO, joining the recently hired Corbin Baumel, TeamSupport's first CFO, as the latest member of the company's C-suite.
"We're incredibly excited to have a CMO of Roger's caliber at TeamSupport," said CEO Robert C. Johnson. "Roger is highly respected for his success in building top-notch marketing teams and campaigns at leading software companies. We all look forward to working with him as we accelerate growth in 2019 and beyond."
With deep experience in product marketing, brand management, and marketing intelligence programs at both private and publicly traded technology companies, Woolley most recently served as Vice President of Marketing at Workforce Management Software Group. Prior to that, Woolley was Vice President of Solutions Marketing and Market Intelligence at Verint Systems.
"I'm thrilled about the opportunity to join TeamSupport and help drive its continued growth," said Woolley. "TeamSupport offers a unique customer service application and a compelling value proposition for B2B support organizations."
Created by B2B customer support professionals for B2B customer support professionals' unique challenges, TeamSupport enables greater agent efficiency and allows users to improve customer satisfaction across their organizations. To learn more about TeamSupport, please visit www.teamsupport.com.
TeamSupport was designed from the ground up by B2B support professionals especially for organizations that provide external customer support. The TeamSupport solution offers an array of tools that make it simple for teams to work together, share information, and access their collective knowledge to solve customer challenges. TeamSupport makes it easier for support agents to resolve individual tickets while managing the overall customer relationship. Find out more at www.teamsupport.com.