Advanced AI Tools (Artificial Intelligence) for Customer Support



Join us as TeamSupport CEO Robert Johnson interviews Lily Ryzebol, IBM Offering Mgr. for Watson in Support for a lively discussion on using advanced AI tools in customer support! 

*Part of the 'Customer Support Technology for Customer Success' Series Co-Presented by TeamSupport and the Association of Support Professionals

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This is the first in a monthly series of support-related webinars co-presented by the Association of Support Professionals (ASP) and TeamSupport customer support software. 


Robert C. Johnson
CEO, TeamSupport


Robert C. Johnson is the co-founder and CEO of TeamSupport, a B2B software application built to help customer-facing support teams serve clients better through stronger collaboration, superior teamwork, and faster issue resolution. A seasoned executive and entrepreneur who has founded and invested in numerous software and high-tech companies, Robert was inspired to create TeamSupport to give support teams the tools and best practices to enhance customer loyalty and positively impact product sales.

Lily Ryzebol
Watson in Support Offering Manager, IBM


Lily Ryzebol is a technology leader with over 20 years of experience in product development, quality management and building strong client relationships.  In Lily's current role as Watson in Support Offering Manager, she is setting the strategy for how IBM applies artificial intelligence technologies and cognitive computing to the business of technical support, as a key enabler of IBM Client Support Transformation.