Built for B2B - We’re designed to manage the lower volume, higher complexity issues you face
Customer Management - Reduce churn with a holistic view of the customer and their business as you provide support- not just the immediate issue in a single ticket.
Omnichannel Support - Respond to customers how and when they prefer. Email-to-ticket, live chat, phone-to-ticket, customer portal, Twitter, Facebook, you name it - we’ve got it.
Powerful integrations - Salesforce, JIRA, Microsoft Dynamics, TFS, ServiceNow, HubSpot, Slack, RingCentral, Microsoft teams, just to name a few
Collaboration & Teamwork - Great support requires great teamwork. We empower you to break down silos and decrease resolve times through innate collaboration.
We piloted TeamSupport and Zendesk. Zendesk was not as well suited to support B2B customers, specifically we found their parent/child hierarchies lacking, and tracking and managing those relationships is key to supporting our customers: large chains of small commercial facilities. TeamSupport was much better suited to supporting B2B customers ‘out of the box.
Sign up for a personalized demo and experience TeamSupport: help desk software built for B2B customer service.
support@teamsupport.com
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press@teamsupport.com
5005 Lyndon B Johnson Fwy
Suite 850
Dallas, TX 75244
