TeamSupport vs Zendesk

Shouldn't your customers be more than just tickets?

How does TeamSupport compare to Zendesk?

  • Built for B2B - Unlike Zendesk, TeamSupport was designed to manage the higher complexity and sophisticated issues you face. Your customers are high value and therefore, you need more than just ticket management software. You need a software that's built to empower strong customer relationships. 

    Ease-of-use - Users agree that our products are easier to use than Zendesk. Additionally, because our product is simpler, training times are reduced when teaching new customer service agents how to use the system. 

  • Relationship / Support - TeamSupport is built with customer-centricity in our DNA and was designed by people who were once in your exact shoes - caring for customers. Because of this, users across the board prefer how easy we are to work with and connect with. 

  • Features - Users favor our feature-rich platform and their benefits which include increased customer support team efficiency, streamlined workflows, and most importantly, happier customers.  

  • Value - Not only is our product suite of customer service software more affordable than Zendesk, but users agree that it produces more value and ROI. 

Don't take our word for it, see what our customers have to say:

We piloted TeamSupport and Zendesk. Zendesk was not as well suited to support B2B customers, specifically we found their parent/child hierarchies lacking, and tracking and managing those relationships is key to supporting our customers: large chains of small commercial facilities. TeamSupport was much better suited to supporting B2B customers ‘out of the box.

Customer Success Manager
Enterprise Software Company

See why TeamSupport is a better-rated alternative to Zendesk.

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