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Looking for a Zendesk alternative? Why Choose TeamSupport vs Zendesk Help Desk Software?

TeamSupport

Ranked #1 by Support Professionals

Highest Satisfaction Rating

Users rank our own customer support at 94%

99% of users say our product is going in the right direction

Ranked #3 for Customer and Contacts database

Private Cloud Option

Zendesk

Ranked #3 by Support Professionals

#3 for Customer Satisfaction

Users rank Zendesk's customer support at 89%

91% of users say their product is going in the right direction

Ranked #6 for Customer and Contacts database

No Private Cloud Option

Look no further for a Zendesk alternative for B2B support

Sign up for a personalized demo today and experience the TeamSupport difference - help desk software built for B2B customer service.

See A Demo

 

customer-support-software-demo

Look no further for a Zendesk alternative for B2B support

Sign up for a personalized demo today and experience the TeamSupport difference - help desk software built for B2B customer service.

See A Demo

 

customer-support-software-demo
TeamSupport

  • Ranked #1 for overall user satisfaction
  • 92% of users would recommend TeamSupport
  • 9.6 out of 10 for ease of doing business
  • Our NPS score is 77 (highly satisfied minus dissatisfied)
  • Ease of admin 91/100
Zendesk

  • Ranked #3 for overall user satisfaction
  • 85% of users would recommend Zendesk
  • 9.0 out of 10 for ease of doing business
  • Their NPS score is 52 (highly satisfied minus dissatisfied)
  • Ease of admin 87/100
Get the Report

"TeamSupport has intuitive features that make it easy to focus on the most important thing: the customer!"

Torre Lasley
Tenmast Software

TeamSupport

$40 per user/Month

  • Ranked #2 for response automation
  • Ranked #2 for attachments & screencasts
  • Ranked #1 for product & version tracking
  • Ranked #1 for knowledge base
  • 8.8 out of 10 for reporting & dashboards
  • 9.2 out of 10 for chat/live support
  • #3 for ticket response and creation user experience

Zendesk

$99 per user/Month

  • Ranked #6 for response automation
  • Ranked #4 for attachments & screencasts
  • Ranked #7 for product & version tracking
  • Ranked #9 for knowledge base
  • 8.4 out of 10 for reporting & dashboards
  • 8 out of 10 for chat/live support
  • #7 for ticket response and creation user experience
Get the Report

"Team support listens to its customer needs and works to further develop their product to fulfill those needs and create a best in class product."

Keri Heye
OneTouch EMR

Looking for Private Cloud?

TeamSupport customer service software offers a private cloud version to satisfy your regional security and performance requirements.

Learn More

help-desk-software-private-cloud.png

Looking for Private Cloud?

TeamSupport customer service software offers a private cloud version to satisfy your regional security and performance requirements.

Learn More

help-desk-software-private-cloud.png