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TEAMSUPPORT VS. ZOHO DESK

A Zoho Desk alternative for B2B customer support

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Looking for a Zoho Desk alternative? TeamSupport help desk software is better for B2B.

Quality of support
Ease of doing business
Quality of support
Ease of admin
Ticket response user experience
Product going in right direction?
Ease of use
Ticket creation user experience
Attachments and screencasts
Ticket collaboration
Customer and contacts database
Product and version tracking
Ease of setup
Average contract term
TeamSupport
Quality of support
90%
Ease of doing business
93%
Quality of support
90%
Ease of admin
89%
Ticket response user experience
90%
Product going in right direction?
92% yes
Ease of use
89%
Ticket creation user experience
91%
Attachments and screencasts
88%
Ticket collaboration
90%
Customer and contacts database
88%
Product and version tracking
88%
Ease of setup
86%
Average contract term
10 months
Zoho Desk
Quality of support
85%
Ease of doing business
87%
Quality of support
85%
Ease of admin
86%
Ticket response user experience
87%
Product going in right direction?
89% yes
Ease of use
87%
Ticket creation user experience
89%
Attachments and screencasts
86%
Ticket collaboration
88%
Customer and contacts database
86%
Product and version tracking
86%
Ease of setup
84%
Average contract term
3 months
All satisfaction statistics based on user ratings from G2 Grid® Report for Help Desk | Spring 2020
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Do your research.

The G2 Grid® Report for Help Desk compares popular help desk and customer support software options based on real user reviews. Take a look and see how TeamSupport stacks up to the competition.

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TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.

Craig Morrison
Cayenta

TeamSupport has acquired a fabulous team that actually cares and listens to its clients.

Heather Mueller
Jackrabbit Technologies, Inc.

With past experience in other support applications, TeamSupport is by far the best helpdesk application on the market.

Devin Wolfenberger
INdigital Telecom
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See why TeamSupport is a better-rated alternative to Zoho Desk.

Sign up for a personalized demo and experience TeamSupport: help desk software built for B2B customer service.

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