How to integrate with Slack
Simply set up your Incoming Webhooks in Slack, then paste the Webhook URL in TeamSupport, under the Slack software integration. Once you click the activation button, you're synching with Slack!
In Ticket Automation, you'll then have a new action for "Post to Slack". It's that simple! You can use the same placeholder functionality as with other Ticket Automations and can quickly and easily share with your team via Slack.