Published: April 12, 2018

G2 Crowd Recognizes TeamSupport in Customer Self-Service and Help Desk Grid® Reports Spring 2018

TeamSupport Named a Leader in the Grid® Reports for Help Desk and Customer Self-Service by Real Users on G2 Crowd!

TeamSupport business to business (B2B) help desk and customer support software has been identified as a Leader in the Grid® Report for both Help Desk and Customer Self-Service Spring 2018, based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2 Crowd, the world’s leading business solutions review website.

"We're extremely honored to be recognized by G2 Crowd once again in the Leaders quadrant," says TeamSupport CEO Robert C. Johnson, "G2 Crowd is a great resource for B2B software buyers and their vendor-neutral approach to software comparison makes it easy to find the right software for your business. The Grid Reports have evolved significantly over the years and provide an in-depth analysis by feature, customer experience, and ease of use. TeamSupport is passionate about customer support and strives to provide the best help desk software solution for B2B support providers. Our continued inclusion in the Leader quadrant is an honor we take very seriously!"

TeamSupport achieved Leader ranking on the Grid® Report for Help Desk and Grid® Report for Customer Self-Service by receiving positive reviews, from verified users compared to similar products in each category. For inclusion in the report a product must have received ten or more reviews.

“Rankings on G2 Crowd reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2 Crowd. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

Learn more about what real users have to say (or leave your own review of TeamSupport) on G2 Crowd’s Help Desk review page!


About G2 Crowd

G2 Crowd, the world’s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights.

Published : April 12, 2018

Related Posts