The TeamSupport platform was highlighted among the most reliable systems for tracking and resolving customer requests.
[DALLAS] – 4 January 2021 – Digital.com, a leading independent review website for small business online tools, products, and services, has named TeamSupport to its list of the best ticketing software companies of 2021. The top systems were selected based on core features and reporting tools.
TeamSupport and other software solutions were required to support multiple payment and social integrations. Experts at Digital.com also evaluated platforms with real-time chat that enable customers to ask questions, stay up to date with resolution status, and provide valuable feedback. The study examined reporting tools that provide insight into growth, sales, and agent response time.
This is the second recognition awarded to TeamSupport by Digital.com, who recently named TeamSupport as a 2020 Top Help Desk Software.
Digital.com’s research team conducted a 40-hour assessment of over 120 solutions. To access the complete list of best ticketing software, please visit https://digital.com/ticketing-software/.
TeamSupport is a post-sale award-winning customer support software provider built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. Created by B2B customer support industry experts, TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions.
The TeamSupport suite of solutions includes TeamInsights, a customizable reporting and analytics dashboard.
TeamSupport is headquartered in Dallas, Texas. Learn more at TeamSupport.com.
Digital.com reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. Digital.com was founded in 2015 and formerly known as Review Squirrel. To learn more, visit https://digital.com/.
VP Marketing Communications, TeamSupport