*Ranking Based on 290+ in-depth reviews and user ratings
DALLAS, TX - TeamSupport.com, the leading customer support software for B2B, is proud to announce that we have been named a Top Rated Help Desk Platform by software users on TrustRadius, the trusted research platform for business technology based on in-depth user reviews.
TrustRadius features TrustMaps* in various software categories, which rank products by market segment based on end-user likelihood to recommend, ratings, and research frequency by prospective buyers on TrustRadius. The Top Rated badge is a recognition of the most highly rated products in a category and is awarded to products that have an above average rating in any segments within the Help Desk Software category.
TeamSupport ranked high among customer support software users, especially for our usability, collaboration, and customer support.
This recognition shows that we are accomplishing our goal - to practice what we preach and provide exceptional customer support as both an extension of our product and as an example of best practices for B2B software companies. We are especially delighted to be noted as the highest rated vendor in the Enterprise segment.
“Detailed insights from real users are incredibly valuable when selecting help desk software,” says Megan Headley, Research Director at TrustRadius. “TeamSupport is Top Rated across all company-size segments. Customers particularly like the intuitive UI and the customizability of the product.”
*The TrustMap™ is a visual depiction of the best software products as rated by users on TrustRadius within each market segment. TrustRadius does not endorse any vendor, product, or service depicted in its TrustMaps and does not advise software users to select only those vendors with the highest ratings