TSU Webinar Series | | Published December 02, 2022

How to Effectively Direct Your Tickets

Join us live as TeamSupport’s onboarding specialists and product experts Grayson Birkelbach and Evan Elder demonstrate best practices for routing and directing tickets with TeamSupport. 

Watch this webinar to learn:

  • How to leverage ticket automation
  • How to default a support user or group
  • How to utilize groups
  • Reporting