DALLAS, TX - October 1, 2015 - TeamSupport.com, one of the industry's top B2B customer service software solutions, today announced an integration with RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication solutions. The integration will merge TeamSupport customer support software with RingCentral’s extensive suite of business communication services.
The built-in calendar makes it easy to create and see ticket due dates, customer and ticket reminders, project dates, support rotation schedules, and more
TeamSupport has launched a new calendar feature that empowers customer support teams to be more efficient, effective, and collaborative. By offering a sophisticated, personalized built-in calendar, TeamSupport distinguishes its solution from competitors and enhances customer support teams’ ability to work together.
With TeamSupport’s new Customer Distress Index reporting feature, customer support teams can now predict customers’ dissatisfaction before it escalates
TeamSupport.com, one of the industry’s top B2B help desk software solutions, today released its all-new Customer Distress Index (CDI), allowing customer support teams to proactively monitor customer satisfaction and take steps to resolve issues before it’s too late.
TeamSupport’s B2B customer support software named a “High Performer” for its continually high customer satisfaction
TeamSupport.com, one of the customer service industry’s top B2B customer support software apps, has again ranked among the best and most trusted help desk software solutions by G2 Crowd, the facilitator of business software reviews and ratings.
TeamSupport, one of the industry’s leading customer support software solutions, is recognized for helping clients improve CRM
TeamSupport.com, one of the top help desk software solutions on the market, has been honored with the 2014 CRM Excellence Award presented by CUSTOMER magazine. The 15th Annual CRM Excellence Award is sponsored by TMC, the magazine’s publisher. TeamSupport is honored for being a true CRM partner to its customers.
Customer service teams using TeamSupport, one of the industry’s best customer support software solutions, benefit from powerful new business intelligence capabilities
DALLAS (April 9, 2014)—TeamSupport.com, one of the leading B2B customer service software solutions, today released its all-new business intelligence platform, offering dramatically enhanced best-in-class reporting capabilities that take support metrics to a whole new level and allow support teams to gain deeper customer insights in real time.
TeamSupport, one of the industry’s top customer support software suites, is honored in the Cloud/SaaS computing category
DALLAS (March 5, 2014)—TeamSupport.com, one of the top B2B customer support software systems, adds CRM magazine’s 2014 Rising Star Award to its growing list of industry accolades.
TeamSupport’s enhanced features give support agents a deeper view of customers to identify trends and issues, effectively putting the “customer” back into “customer service”
TeamSupport customer support software is one of the only help desk software suites on the market today that gives support teams a holistic view of their customers, rather than just addressing one help desk ticket at a time in isolation.
TeamSupport, one of the industry’s top help desk software solutions, receives the highest honors in the Collaborative Solution – New Version category
TeamSupport, one of the leading customer service software systems on the market, has been honored as the Gold Winner in the 2014 Stevie Awards for Sales & Customer Service in the Collaborative Solution - New Version category. The announcement was made at the awards gala held at the Bellagio Hotel in Las Vegas on February 21, 2014.