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TeamSupport News

TeamSupport Unveils New Calendar Feature To Enable Seamless Collaboration

The built-in calendar makes it easy to create and see ticket due dates, customer and ticket reminders, project dates, support rotation schedules, and more

TeamSupport has launched a new calendar feature that empowers customer support teams to be more efficient, effective, and collaborative. By offering a sophisticated, personalized built-in calendar, TeamSupport distinguishes its solution from competitors and enhances customer support teams’ ability to work together.  

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TeamSupport Help Desk Software Rolls Out All-New Customer Distress Index

With TeamSupport’s new Customer Distress Index reporting feature, customer support teams can now predict customers’ dissatisfaction before it escalates

TeamSupport.com, one of the industry’s top B2B help desk software solutions, today released its all-new Customer Distress Index (CDI), allowing customer support teams to proactively monitor customer satisfaction and take steps to resolve issues before it’s too late.

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Users Rank TeamSupport Among the Support Industry’s Best Help Desk Software on G2 Crowd

TeamSupport’s B2B customer support software named a “High Performer” for its continually high customer satisfaction

TeamSupport.com, one of the customer service industry’s top B2B customer support software apps, has again ranked among the best and most trusted help desk software solutions by G2 Crowd, the facilitator of business software reviews and ratings.

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TeamSupport Help Desk Software Honored with CUSTOMER Magazine’s 2014 CRM Excellence Award

TeamSupport, one of the industry’s leading customer support software solutions, is recognized for helping clients improve CRM

TeamSupport.com, one of the top help desk software solutions on the market, has been honored with the 2014 CRM Excellence Award presented by CUSTOMER magazine. The 15th Annual CRM Excellence Award is sponsored by TMC, the magazine’s publisher. TeamSupport is honored for being a true CRM partner to its customers.

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TeamSupport Help Desk Software Unveils New Best-in-Class Reporting and Analytics Features

Customer service teams using TeamSupport, one of the industry’s best customer support software solutions, benefit from powerful new business intelligence capabilities

DALLAS (April 9, 2014)—TeamSupport.com, one of the leading B2B customer service software solutions, today released its all-new business intelligence platform, offering dramatically enhanced best-in-class reporting capabilities that take support metrics to a whole new level and allow support teams to gain deeper customer insights in real time.

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TeamSupport Help Desk Software Named a Finalist in the 2014 Hot Companies and Best Products Awards by Network Products Guide

TeamSupport, one of the industry’s top customer support software suites, is honored in the Cloud/SaaS computing category

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TeamSupport Help Desk Software Honored as 2014 Rising Star by CRM Magazine

DALLAS (March 5, 2014)—TeamSupport.com, one of the top B2B customer support software systems, adds CRM magazine’s 2014 Rising Star Award to its growing list of industry accolades.

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TeamSupport.com Help Desk Software Launches Entirely New-and-Improved Customer-Centered Technology

TeamSupport’s enhanced features give support agents a deeper view of customers to identify trends and issues, effectively putting the “customer” back into “customer service”

TeamSupport customer support software is one of the only help desk software suites on the market today that gives support teams a holistic view of their customers, rather than just addressing one help desk ticket at a time in isolation.

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TeamSupport Customer Support Software Named Gold Winner in 8th Annual Stevie Awards for Sales & Customer Service

TeamSupport, one of the industry’s top help desk software solutions, receives the highest honors in the Collaborative Solution – New Version category

TeamSupport, one of the leading customer service software systems on the market, has been honored as the Gold Winner in the 2014 Stevie Awards for Sales & Customer Service in the Collaborative Solution - New Version category. The announcement was made at the awards gala held at the Bellagio Hotel in Las Vegas on February 21, 2014.

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TeamSupport Help Desk Software Takes an Integral Role in Assured Software’s Daily Operations

The global restoration software company recently logged its 10,000th ticket in TeamSupport and is going strong

Assured Software, the Canada-based creator of fire and flood restoration software for contractors, recently recorded its 10,000th ticket in TeamSupport and continues to use the issue management system to support its growing customer base.

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