Support for Social, SMS, and more.

Start from 9 pre-built templates or configure your own. Includes access to chatbot API.

Control how chats are routed based on priority, team, product, skillset, language, working hours, and more.

Edit the look and feel of the chat experience to match your style and brand.

Co-browsing and internal-only, cross-team conversation threads.

Full-featured ticketing system purpose-built for the complex issues of B2B support.

Collect information, route inquiries, and answer simple questions without any agent involvement.

Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.

Quickly access support metrics and understand how your teams and agents are performing.

Connect natively with many systems, including Hubspot, MS Teams, Zapier, and more.

Automated customer satisfaction surveys and scoring.

TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.

Set custom SLAs, even to the individual customer level.

Full-featured ticketing system purpose-built for the complex issues of B2B support.

Collect information, route inquiries, and answer simple questions without any agent involvement.

Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.

Quickly access support metrics and understand how your teams and agents are performing.

Connect natively with many systems, including Hubspot, MS Teams, Zapier, and more.

Automated customer satisfaction surveys and scoring.

TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.

Set custom SLAs, even to the individual customer level.

Control how chats and tickets are routed based on priority, team, product, skillset, language, working hours, and more.

Allow managers to observe their teams' chats in real-time to monitor, coach, and takeover if needed.

See all changes and edits made to the account.

Real-time, automatic translations for over 100 languages, powered by Google.

Full-featured ticketing system purpose-built for the complex issues of B2B support.

Collect information, route inquiries, and answer simple questions without any agent involvement.

Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.

Quickly access support metrics and understand how your teams and agents are performing.

Connect natively with many systems, including Salesforce, Jira, ServiceNow, Hubspot, MS Teams, Zapier, and more.

Automated customer satisfaction surveys and scoring.

TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.

Set custom SLAs, even to the individual customer level.

Control how chats and tickets are routed based on priority, team, product, skillset, language, working hours, and more.

Allow managers to observe their teams' chats in real-time to monitor, coach, and takeover if needed.

See all changes and edits made to the account.

Real-time, automatic translations for over 100 languages, powered by Google.

Create custom dashboards with drilldown analytics. Configure separate dashboards for different products, roles, and users.