asp-teamsupport

TeamSupport, in partnership with the Association of Support Professionals (ASP) is proud to present a webinar series entirely about innovative Technology in Customer Support. TeamSupport's CEO, Robert Johnson, is pairing up with some of the most innovative and forward-thinking minds in the customer support industry to present engaging webinars that delve into the ground-breaking customer support topics you want to know more about and will uncover great insights to help you improve your support operations.

 

Upcoming Event

Enable Customer Success & Support to Work Together
March 4th at 11AM CST

Guests: Krishna Raj Raja, Founder and CEO, SupportLogic
Omid Razavi, Ph.D. VP Customer Success and Services, SupportLogic

Recorded Events

Customer Success and Customer Support: A Natural Partnership
Guest: Mikael Blaisdell, Executive Director of The Customer Success Association
Customer Success & Support - A Digital Transformation
Guest: Jennifer MacIntosh, Customer Experience Industry Advisor & ASP Board Member
Support is the Key to Customer Success
Guest: Mohammed Ajouz, Global Head of Product Support at SAP
AI - A Catalyst for Support Transformation
Guest: Tom Sweeny, Service XRG
CEO and Founder
5 Tips to Modernize Your Customer Support
Guests: Ron Runyon, VP Support Services, F5 Networks
Tom Sweeny, CEO of ServiceXRG
Francoise Tourniaire, FTWorks
The Future of Customer Support
Guests: David Kay, CEO, DB Kay & Associates
Jennifer MacIntosh, VP Customer Experience, Coveo
Using Advanced AI Tools in Customer Support
Guest: Lily Ryzebol, IBM
Offering Mgr. for Watson in Support 
Developing Your Own AI Tools for Customer Support
Guests: Dave Jobling and Birgit Hansen
Global Support Programs at Tableau Software
Using AI to Enhance Customer Support
Guest: Dan Nowitz, PTC
Application Owner of Digital Prototyping for Customer Success Operations